ComfloDocs

Account & settings

Plans and billing

Review plan limits, upgrade a store and understand usage-based charges.

In Comflo: Settings → Billing

Last reviewed against the Comflo product on November 9, 2026.

Review the active plan

Billing shows the store's current plan and the comparison available to that account. Limits can include products, storage and feature access. Only an authorised owner should change a paid plan.

Understand separate charges

  • VAT may apply to subscription prices.
  • WhatsApp message charges follow Meta's pricing and the store's messaging balance.
  • Payment gateway fees are charged separately by the gateway.
  • The Free plan may apply a sales fee to online-store sales.

When a limit is reached

Comflo blocks the action that would exceed the limit and directs authorised users to Billing. Removing unused media or inactive catalogue items may help, but do not delete records needed for business history.

Related guides

Team members and permissionsInvite staff and give each person only the access they need.Inventory and the photo libraryKeep stock accurate and reuse optimised images across Comflo.TroubleshootingResolve common access, publishing, messaging, domain and checkout problems.